It's no surprise that things aren't going great for Twitter. Since Elon Musk took over the company at the end of October, advertisers and users have fled while trolls, misogynists, racists and antisemites have been allowed back on the platform. Anecdotally, I can tell you the experience of Twitter is just suckier (and it wasn't even all that great before).
But my colleague Clare Duffy got her hands on data that illustrates just how bad it really is.
Here's the deal: More than half of Twitter's top 1,000 advertisers in September were no longer spending on the platform in the first weeks of January, according to data provided to CNN by digital marketing analysis firm Pathmatics.
Some 625 of the top 1,000 advertisers, including Coca-Cola, Unilever, Jeep and Merck, had pulled their ad dollars from the platform as of January, according to estimates from Pathmatics. The brands did not immediately respond to a request for comment.
Twitter, which eliminated much of its media relations team during last year's layoffs, did not respond to a request for comment.
Why it's a big deal: In 2021, advertising brought in $4.5 billion for Twitter, accounting for the vast majority of the company's revenue.
But advertisers, naturally, started to worry when Musk took over and started easing up on content moderation. If you're a global brand, you really don't want to see your ads popping up next to hate speech.
Since his takeover, about 80% of Twitter's staff have been laid off, fired, or have left voluntarily, according to a CNBC report, which said the company has just 1,300 workers left, down from 7,500. (Musk disputed those figures, saying there were 2,300 full-time employees, but either way it's a massive headcount loss.)
Among those cuts were people who oversaw relationships with advertisers, and once brands lose their connection to the company, it becomes a lot harder to do business.
Now, Musk appears to be trying to win them back — he kinda has to, after shelling out $44 billion to buy the company. Twitter reportedly offered a Super Bowl "fire sale" deal. And it has also partnered with a third-party "brand safety" firm that says it can show advertisers if their ads appear alongside inappropriate or unsafe content on Twitter.
But, Clare notes, the pushback continues. On Thursday, a coalition of rights groups renewed calls for companies to stop advertising on Twitter, following a research report that raised concerns about ads "appearing next to toxic content" from previously banned accounts.
RELATED: Former Twitter employees are launching their own rival platforms.
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